Same boat, bro. Hailuo Ai crashed on me mid-project last week—I legit thought it was my WiFi, but nope, turns out it’s just fussy. Tried uninstall/reinstall, clearing cache, cursing at the loading screen—nothing. Switched browsers (Chrome, Firefox, even the cursed Edge) and it randomly started working for a few minutes, then glitched again. Checked their “status” page (which is always green—how?), but nada there.
Ended up emailing their support, got an auto-reply saying they’re “investigating widespread issues.” Lmao, “widespread.” Classic. Also, no updates in their user forum; feels like we’re all just screaming into the void. My tip: try incognito mode, just to rule out chrome extensions messing with it, and maybe try late at night when their servers are less slammed? Bare minimum fix, but it’s better than just throwing your laptop out the window.
If anyone else actually found a solution that’s not “wait and pray,” toss it in this thread. Otherwise, I guess we’re all stuck waiting for the Hailuo gods to smile on us again.